What is the Freeze It Flat™?
A revolutionary product that freezes breast milk flat in any orientation in the freezer.
How many bags can you freeze at a time?
The single will freeze one bag and the double will freeze two.
What bags can be used with Freeze It Flat™?
Whatever breast milk bag you prefer will work.
My bags already lay flat. How much of a difference will this make?
With every bag we’ve tested (including the “lay flat” bags) we’ve seen a 25-40% reduction in space. See our Instagram feed for photos!
Any tips on pumping and adding to the stash?
YES! So many! See our tips and tricks or submit an idea that you’d like to see us address.
What do I need to do to be able to haul a cooler across town or the globe?
Whether it’s out to the zoo for a full day in the sweltering heat or a 30 hours flight across the globe, I’d love to walk through any questions you have about hauling that cooler of breast milk. Reach out for more information about one-on-one mentoring with our founder.
How long will my order take to process?
All orders will be processed the same or next day depending on the time of order and whether or not we’ve started a bedtime routine. If there are any delays with suppliers or inventory, we will do our best to contact you personally.
How long will my order take to ship?
US Postal Service ships US orders, and items usually take between 3 and 10 days to arrive at their destination. International delivery takes about 15–30 business days. Please note delivery time is stated in calendar days. The delivery may be longer than stated during the high season and national holidays.
How much does shipping cost?
US Domestic: Free Shipping or Faster Priority Mail options available. International: Fees vary by country. Please contact us with any questions.
What happens if my product arrives damaged?
If your product arrives damaged, please contact us for a replacement.
What is your return policy?
We offer refunds or exchanges up to 14 days after your purchase. To be eligible for a return, your item must be in its original packaging, unused, and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and we will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Refunds are calculated based on the original purchase price (including discounts) minus a $3 restocking fee and our original cost for shipping. To initiate a return, please contact us.
What if the double Freeze It Flat™ is too big?
If you find the Double to be too big, and would prefer the Single, we offer a conversion kit that will convert 1 Double into 2 Singles.
Can I return a sale item?
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
STILL HAVE QUESTIONS?